Frequently Asked Questions
Click a question to reveal the answer.
By default on vip600 Decimal Odds vip600 displays decimal odds — the format most familiar to bettors in Bangladesh. Decimal odds are straightforward: simply multiply the odds by your stake to get the total return. For example, a BDT 100 bet at 1.90 odds returns BDT 190 if it wins — that's BDT 90 profit plus your BDT 100 stake back. The higher the odds, the greater the potential payout, but the lower the chance of winning. You can switch to fractional (e.g. 9/10) or American format anytime in your account settings. In live betting, odds update in real time — green means odds are rising, red means they're falling. Always double-check the odds before confirming a bet, because if you receive an "odds change" notification, you can decide whether to accept the new odds.
vip600 offers two options. The first is Temporary Break (Cooling-Off) — from 1 day up to 6 weeks. During this period, you won't be able to log in or place bets, but your account will automatically reactivate once the break ends. The second option is Self-Exclusion — ranging from 1 month to permanent, with no option to reverse once set. Both options are available under the "Responsible Betting" section in your account settings. You can also email support@vip600.app or reach out via live chat — it will take effect within a few hours. Any balance in your account during a self-exclusion period remains safe — you can withdraw it once the break ends.
To start cricket betting on vip600, log in and navigate to "Sports" → "Cricket". There you'll find all ongoing and upcoming matches. The main markets are: Available markets include: Match Winner, Toss Winner, First Innings Runs, Top Batsman, Top Bowler, Over/Under Runs, Super Over, and Live Betting markets. In T20 matches, you can also bet on runs per over. To place a bet, click on your preferred match, select a market and odds, enter your stake in the Betslip, and tap "Confirm Bet". Bangladesh matches typically offer 30+ markets. Checking team stats on the analysis page before betting helps you make more informed decisions.
Yes, in most cases you will get a refund — though the rules are worth understanding in a bit more detail. If a match is completely cancelled (if the match never started or there is no official result), your full stake will be refunded — typically back in your account within 24 hours. If a match starts but is abandoned midway It depends on the situation: if an official result is declared (for example, via the Duckworth-Lewis method), your bet will be settled based on that result. If no result is reached, the bet will be voided and refunded. For accumulator or multi-bets If a leg is voided, it is settled at odds of 1.00 and the remaining legs continue as normal. Refunds are processed automatically — no separate request is needed.
First thing to try — close the app and reopen it, then check that your internet connection is working. If it still won't load, follow the steps below. When you receive an update prompt: Go to the Google Play Store or your device's app store, search for the vip600 app, and tap the "Update" button. The app will restart once the update is complete. If the app crashes or won't load: (1) Go to your phone's settings and clear the app cache; (2) Restart your phone; (3) Uninstall the app and reinstall it. If the issue persists, open vip600.app in your mobile browser — the website is fully optimized for mobile and works just like the app. If you're still experiencing problems, contact support with your phone brand and Android version.
No separate registration is needed to join vip600's tournament and leaderboard events — simply place bets on eligible matches within the specified timeframe and you'll automatically appear on the leaderboard. Points System: Points are earned on every winning bet — generally 1 point per ৳100 wagered, with multipliers available during special events. Winning at higher odds (e.g., 2.00+) also earns you bonus points. Eligibility requirements: Typically, a minimum odds of 1.50 applies and bets must be placed on specific sports or tournaments. The terms for each event are listed separately on the promotions page. Prize Distribution: At the end of each event, top members on the leaderboard receive cash bonuses or free bets — rewards are credited to your account within 48 hours. You can check the live leaderboard anytime by logging into your account.
Once 2FA (two-factor authentication) is enabled, you'll need to enter both your password and a one-time OTP sent to your mobile each time you log in — so even if your password is compromised, your account stays protected. Steps to Enable: (1) Log in to vip600 and click the profile icon in the top right corner; (2) Go to "Security Settings" or "Account Settings" → "Two-Factor Authentication"; (3) Tap "Enable" — a 6-digit code will be sent to your registered mobile number; (4) Enter the code in the designated field within 5 minutes — 2FA will then be activated. From this point on, you will receive an OTP on your mobile each time you log in. If the code doesn't arrive, wait 30 seconds and tap "Resend". You can also disable 2FA from the same settings page — though it's recommended to keep it enabled.